As Pathfinder’s long-time customer worked to evolve their business to meet consumer demands and sought solutions to give them a competitive edge in their market, Travis Hilldore of Pathfinder Systems worked to find creative solutions to meet their needs. As the grinding market became more saturated, they had to move into advancements to differentiate themselves from other concrete product manufacturers. Eleven years ago, Pathfinder sold a 12-head polishing machine that had the ability to create a reflective finish on the CMUs. As the demand for their new product increased, Pathfinder along with GMM, was able to provide the customer with equipment that increased efficiencies that could match the finish of the polish on the ends, chamfers, bull-nose, and other profiles. The success of the products along with the challenges in the labor market forced the customer to seek creative solutions for automated handling. Pathfinder was able to provide them with a custom solution for handling and automated feeding of CMUs into their processes.