Kobra Formen GmbH, 08485 Lengenfeld, Germany

Definition and Development of Service Concepts for Steel Moulds for the Concrete Block Industry


How is the term Service defined for steel molds for the concrete products industry? What services does the customer expect? Which measures must be taken by manufacturers to offer a comprehensive service? The answer from the customers’ point of view is relatively simple: A functioning tool with fast solutions in case of breakdowns. To define the term service in this context, the saying “to cut a long story short” must be defined the other way around. The objective, to be able to use a problem-free tool, is clear. On the other hand, developing a concept with customer and mold specific mechanisms, is very time-consuming.


Contact

Kobra Formen GmbH Plohnbachstraße 1 08485 Lengenfeld, Germany T +49 37606 3020 F +49 37606 30222 info@kobragroup.com www.kobragroup.com Cambridge Pavers, Inc. PO Box 157, Lyndhurst, NJ 07071, USA T +1 201 933 5000 info@cambridgepavers.com www.cambridgepavers.com

KOBRA Formen GmbH was established in 1991 and is headquartered in Lengenfeld, Germany. As a worldwide leading manufacturer, KOBRA develops and produces high-quality special moulds for the concrete block industry. KOBRA offers its customers technologically first-class quality products, creative design services and sound service for optimum, economic production processes. KOBRA occupies a leading position in technology and competition.

This Kobra Channel and the information that it presents come from CPI - Concrete Plant International. All articles about Kobra are available free of charge in many languages. You are welcome to pass on the information available on this webpage to anyone from this branch of industry who is interested!

Plohnbachstraße 1
08485 Lengenfeld/Sachsen
Germany

T +49 37606 302 0
F +49 37606 302 941

info@kobragroup.com
www.kobragroup.com