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Definition and development of service concepts for steel moulds for the concrete block industry


Kobra Formen GmbH, 08485 Lengenfeld, Germany

 


How is the term "service" defined for steel moulds for the concrete block industry? What services does the customer expect? What measures should manufacturers take in order to offer comprehensive service? The design and development of new stone systems as service building blocks have already been defined and explained in the October issue of CPI Concrete Plant International. This article also makes reference to the service concept of Kobra Formen GmbH and illuminates further aspects of a comprehensive, customeroriented system – this time taking the example of the reconstruction of existing concrete block moulds to improve block quality.

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Kobra Formen GmbH
Plohnbachstraße 1, 08485 Lengenfeld, Germany
T +49 37606 3020, F +49 37606 30222
info@kobragroup.com, www.kobragroup.com

CPi worldwide journals are trade journals for the concrete and precast concrete industry that are published in 12 different language editions in more than 170 countries. These trade journals, with their practical editorial reporting on research, production and applications, are specifically addressing the decision makers of the concrete and precast concrete industry.

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